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All About Us

  Telarc ISO-9001 0914


Who we are

Bio-Strategy sells leading-edge technology solutions
  • Representing quality respected suppliers and their products throughout Australia and New Zealand
  • Bio-Strategy is an established distributor in the Australasian market with an extensive network of business relationships
  • Built on a culture of innovation and service under-pinned by our values: EXCELLENCE - INTEGRITY - TEAM
  • Emphasis on customer service and technical support (applications as well as service) with experienced, highly trained & qualified staff
  • ISO 9001:2008 accredited since January 2005
  • Bio-Strategy is a privately owned company
 

Our Structure

Company structure based on providing an integrated approach
  • Strong focus on fully integrated operational departments providing superior service to supplier and customer alike
  • Sales, Product Management, Customer Service, Logistics, Instrument Servicing and Finance
  • Designed to deliver High Technology Sales
  • Utilising world leading business systems: e.g. Salesforce.com CRM
  • Ensuring in-depth understanding of our suppliers’ products, offering them as first choice solutions to meet our customers’ requirements
 

Market Strategy

Bio-Strategy is a focused leading-edge technology distributor, an alternative to the other generalist distributors
  • Promoting selected quality suppliers and products
  • Long standing relationships with suppliers and customers
  • Uncompromising customer service and attention to detail
  • Highly competent and experienced technical staff
  • Territory coverage for sales and service
  • Logistics specialised in product specific requirements
  • Advertising in all relevant print media
  • Extensive website with links to principal websites
  • Attendance at Australasian conferences and tradeshows